Stock Availability
Only items that are in stock are offered for sale online.
Very occasionally we may sell out of an item just as you place your order and before we have a chance to update the website.  If this happens, we will email you asap offering a full refund or a replacement or the option to have a new batch dyed for you.

Larger Quantities & Commissions
If you require a larger number of an item than is available please email me detailing what you require and we will send you a quote and delivery time.

Overseas Orders Welcome
pricing and delivery options available through the shopping cart

Colour Matching
Exact colour matching is not possible all the colours are mixed by eye rather than scientific means which is how everything is kept unique

Payments
Card payments are made through our secure shopping cart system

Please make cheques Payable to The Yarn Gallery

Delivery
Item from stock paid by card should be dispatched within 24hrs on working days